Capabilities

Strategic Reputation Management

In complex situations, how an organization communicates can be as important as the decisions it makes.

MATTIO provides strategic communications counsel during periods of heightened attention, helping organizations communicate clearly, respond thoughtfully, and maintain stakeholder confidence. Working alongside leadership teams, legal counsel, and key advisors, we develop messaging and communications strategies tailored to employees, customers, investors, partners, regulators, and the media.

How We Deliver Results

Crisis Preparedness & Planning
Reputation Management
Media Monitoring & Issue Tracking
Rapid-Response Communications
Litigation & Regulatory Communications Support
Executive & Stakeholder Communications
Messaging Development
Ongoing Strategic Counsel

Our role is to help clients communicate with clarity and confidence when circumstances require additional care and attention.

The Work

Matter Spotlight — International Mining & Trade Company

reputational defense for
a multinational company.

MATTIO led the communications strategy for a multinational company facing the US sanctioning of one of its overseas mining subsidiaries. The work centered on correcting the public record, surfacing the human and economic stakes for workers and the surrounding community, and supporting the client's legal response — including international arbitration and the path to restarting operations. MATTIO moved the narrative from reputational damage toward recovery, placing the story everywhere from national investigative media to specialized legal and industry trade press.

Narrative Strategy National Investigative Media Legal & Trade Press Arbitration Coverage
  • An investigative feature in a leading national newspaper examining the sanctions' impact on workers and their community
  • Litigation and arbitration coverage across legal-trade press
  • Industry trade reporting on the arbitration filing and the operational restart
  • A narrative arc that tracked the story from sanctions and reputational harm through to arbitration and recovery — over the course of a 3-month campaign

Read the full case study →